Clark Regional Emergency Services Agency (CRESA) provides 9-1-1 dispatch, technology services, and emergency management services for Clark County, Washington. Serving Battle Ground, Camas, La Center, Ridgefield, Vancouver, Washougal, Yacolt, and unincorporated areas of Clark County.

CORONAVIRUS INFORMATION

Follow CRESA and Register for Up to Date Information

 

For the latest information, please  follow the CRESA blog, facebook page and tweets (@CRESA or @CRESAtalk) for up-to-date information.

Please sign up at Clark Public Alerts to receive alerts and  notifications to be notified about emergencies and other important community news.  We can provide critical information like evacuations, severe weather, missing persons, fire, police action, emergency hazardous spill or road closure.

You will receive time-sensitive messages wherever you choose, such as your home, mobile phone, business phone, email address, text messages and more.

 Smart 911 is Here!!

Smart 911 is now  is a service that allows residents to create a free Safety Profile for their household that includes any information they want 9-1-1 and first responders to have in the event of an emergency. Then, when anyone in that household dials 9-1-1, from a phone associated with their Safety Profile their profile is immediately displayed to the 9-1-1 call taker providing additional information that can be used to facilitate the proper response to the proper location.

How does Smart911 work?

With Smart911, you can provide 9-1-1 call takers and first responders critical information you want them to know in any kind of emergency. When you call 9-1-1, your Smart911 Safety Profile displays on the 9-1-1 screen and the 9-1-1 call takers can view your addresses, medical information, home information, description of pets and vehicles, and emergency contacts. You can provide as much or as little information as you like. Smart911 is a national service meaning your Smart911 Safety Profile travels with you and is visible to any participating 9-1-1 center nationwide.

Safety Profiles can include:

• People living in your household Phone numbers associated with your family
• Pets, service animals, and livestock
• Medical conditions and allergies
• Medications and medical equipment Property details, layout, and utility information
• Vehicle descriptions
• Emergency contacts

How Can I sign up?

You can sign up for Smart911 at Smart911.com and create a Safety Profile for your household to give 9-1-1 valuable information about yourself, family members, your home, pets and even vehicles that will display automatically on the 9-1-1 call takers’s screen when you make an emergency call. It’s private, and secure and you control what information is in your profile. These details can save seconds or even minutes during an emergency.

Types of Information You Can Enter into Smart911

• Medical Conditions
• Senior and Elderly Care
• General Emergencies
• Physical Disabilities or Special Needs
• Pets and Service Animals

The information in Smart911 goes beyond Clark County. Because Smart911 is a national service, your Smart911 Safety Profile travels with you and is visible to any participating 9-1-1 center nationwide.

Text-to-9-1-1

Text-to-911 is now available in Clark County.  Click Here For more information on Text-to-911

 

• All 9-1-1 centers in Washington are currently working to upgrade their systems in order to accept Text-to-9-1-1, but the technology is not state-wide yet.
• Only certain carriers are currently available in those counties.
• The preferred method for contacting 9-1-1 is still to call. Text-to-9-1-1 is intended for people that may not be able to speak due to an emergency such as a home invasion or abusive partner, as well as individuals that are deaf, hard of hearing, or have speech disabilities.
• Call if You Can, Text if You Can’t is the message.