CRESA Always Here, Always Ready

Request Records

Would you like to request 9-1-1 or other Public Records? Visit the CRESA Public Records Portal to submit your request.

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When to Call 9-1-1

and when not to! It is important to know when you should or should not call.

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Prepare, Be Ready

and get involved! Learn how to be prepared for an emergency.

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Clark Regional Emergency Services Agency (CRESA) provides 9-1-1 dispatch, technology services, and emergency management services for Clark County, Washington. Serving Battle Ground, Camas, La Center, Ridgefield, Vancouver, Washougal, Yacolt, and unincorporated areas of Clark County.

When You Call 9-1-1

While it seems in this day an age, our mobile phones know our exact locations, it’s not the always the case when calling 9-1-1. Our dispatchers will always ask your location to verify the information we receive is accurate. Never hang up, even if you accidentally call 9-1-1. It takes more resources to call you back to verify there is not an actual emergency.



Know Your Location

 


Follow CRESA and Register for Up to Date Information

 

For the latest information, please  follow the CRESA blog, facebook page and tweets (@CRESA or @CRESAtalk) for up-to-date information.

Please sign up at Clark Public Alerts to receive alerts and  notifications to be notified about emergencies and other important community news.  We can provide critical information like evacuations, severe weather, missing persons, fire, police action, emergency hazardous spill or road closure.

You will receive time-sensitive messages wherever you choose, such as your home, mobile phone, business phone, email address, text messages and more.


 

Smart 911 is Here!!

Smart 911 a service that allows residents to create a free Safety Profile for their household that includes any information they want 9-1-1 and first responders to have in the event of an emergency. Then, when anyone in that household dials 9-1-1, from a phone associated with their Safety Profile their profile is immediately displayed to the 9-1-1 call taker providing additional information that can be used to ensure the proper response to the proper location. For More Information Click Here.

Text-to-9-1-1

Text-to-911 is now available in Clark County.  Click Here For more information on Text-to-911

 

  • All 9-1-1 centers in Washington are currently working to upgrade their systems in order to accept Text-to-9-1-1, but the technology is not state-wide yet.
  • Only certain carriers are currently available in those counties.
  • The preferred method for contacting 9-1-1 is still to call. Text-to-9-1-1 is intended for people that may not be able to speak due to an emergency such as a home invasion or abusive partner, as well as individuals that are deaf, hard of hearing, or have speech disabilities.
  • Call if You Can, Text if You Can’t is the message.

Clark County

Clark Public Alerts

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