Are you cool under pressure? Do you think you have what it take to help callers on what may be their worst day? When the caller makes the call to 911, it often is when they are mentally and physically at their worst. Unless someone sits in their chair, on the radio, tethered to the phone for hours and hours, listening to what they listen to, you’ll never understand how it feels and what it takes to be a 9-1-1 Dispatcher!
Why do we share this? Being a 9-1-1 Dispatcher isn’t an easy job. Dispatchers often are bombarded with calls and work between 10 and 12 hours a day with few opportunities for breaks and no time to reset between calls. It takes the right type of personality to be able to handle the calls and the pace a dispatcher has to handle. 911 isn’t just a Call Center. It’s your community’s first-first responders. Each dispatcher is invested in the moment with people in crisis on the phone.
Yet with all the craziness the job brings, there are also many rewards. They provide direction, help, and a direct link to responders. They coordinate police, fire and medical response to assist those in their time of need. This is a highly trained and specialized team looking for others like them – people with DEDICATION, INTEGRITY, CREATIVITY, PASSION, COMMUNICATION AND CONCERN. CRESA is highly accredited and has one of the best training programs in the country. We provide all the training needed to be successful at this job, and yes, to even save a life!
If this seems like a career path you are interested in pursuing, please contact us and apply at www.cresa911.org/employment.