CRESA Always Here, Always Ready

Do You Have The Right Stuff?

Thank you to all of our 911 Dispatchers and Calltakers who come in every day whether it’s sunny or snowing to take call after difficult call with such compassion and quality of service.  Being a 911 telecommunicator at CRESA requires having a heart to serve your community, concern for those in need, the integrity to do the right thing, ability to think outside of the box during critical situations, the communication capacity to listen, ask questions and capture all of it at the same time on the computer to dispatch the appropriate responders.    

If you want join an excellent 911 center, please look for open recruitment on our website in Fall of 2019 for 911 Dispatch Call Taker Trainees. 

Questions about applying?  The application process consist of an initial application and questionnaire which needs to be fully completed and accurate.  Qualified applicants will be invited to Criticall Testing.  Once you pass Criticall then candidates go to the interview process.  After successfully completing the interview process candidate will go to an extensive background investigation, psychological evaluation and medical evaluation.  Details on the application and selection process will be available on the posting.


Excellent computer skills, knowledge and experience. Ability to monitor 4+ computer screens.

Attention to detail is essential.

Proven critical thinking skills.

Ability to memorize and recall details, codes and procedures.

Ability to work all days and hours. 

Ability to pass all required job selection and training processes including a comprehensive background investigation; post-offer medical processes; psychological evaluation;

If you think you have the right stuff, check back this fall when we will once again be recruiting for 911 Call Takers and Dispatchers!


Leslie Chapman


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