CRESA Always Here, Always Ready

9-1-1 Services


Clark Regional Emergency Services Agency’s (CRESA’s) consolidated 9-1-1 Dispatch Center receives and dispatches all 9-1-1 calls for all incorporated and unincorporated areas of Clark County, as well as portions of Cowlitz and Skamania counties. Funding for the 9-1-1 Dispatch Operations is provided by member agencies.

CRESA is accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) and the International Academy of Emergency Dispatcher (IAED).

Know Your Location

Know when to call 9-1-1 Help 9-1-1 help you by knowing your location. When you call 9-1-1 from a cell phone, your address and location may not be readily viewable to the dispatcher. You can help save precious time in an emergency by knowing your location. Print out the poster below, fill out the address, and post in a highly visible area. Examples of places this would be especially useful include home businesses, adult care homes, schools, day-cares, churches, swimming pools, gyms, etc.

KNOW YOUR LOCATION (Printable Poster)

The History of 9-1-1

9-1-1 is the three digit telephone number designated as the “Universal Emergency Number” for public use to request emergency assistance throughout the United States. The three digits, “9-1-1,”” were selected because they are brief, easily remembered, and have never been previously assigned as an official code, area code or service code in the United States. 9-1-1 gives the general public direct access to a Public Safety Answering Point (PSAP) or emergency dispatch center, which identifies the proper response and either transfers the call to the appropriate agency or dispatches assistance directly.

The concept of a universal emergency phone number originated in Europe. Great Britain was the first country to establish a universal emergency telephone number. Since 1937 individuals in the United Kingdom have been able to dial “9-9-9” to request law enforcement, fire or medical assistance. Several other countries have also adopted universal emergency numbers.

The first call was placed to 9-1-1 on February 16, 1968 by Alabama State Senator, Rankin Fite. By the end of 1976, 9-1-1 was serving approximately 17% of the population of the United States. In 1979 that number had grown to 26%, and by 1987 approximately 50% of the population had access to 9-1-1 service. As we come to the close of the 20th century, approximately 85% of the population now has access to 9-1-1 service.

The use of 9-1-1 eliminates the need for a caller in an emergency situation to identify which agency to contact and locate or remember its telephone number, saving valuable time in life threatening situations. Calling 9-1-1 helps ensure you reach the emergency services you require as quickly as possible.

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