CRESA Always Here, Always Ready

Request Records

Would you like to request 9-1-1 or other Public Records? Visit the CRESA Public Records Portal to submit your request.

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When to Call 9-1-1

and when not to! It is important to know when you should or should not call.

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Prepare, Be Ready

and get involved! Learn how to be prepared for an emergency.

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Time to SignOff

Lynn Walker pictured with CRESA Director at her Retirement gathering at CRESA

Saturday marked the last for one long time Dispatcher at CRESA.  This past weekend, after 42 years of taking 911 calls in Clark County, Lynn Walker officially hung up her headset as she begins the next chapter of her life.

Lynn has been a fixture at CRESA since the beginning.  As she hung up her headset on Saturday,  she put an exclamation mark on a 40 + year career that has seen many changes in emergency dispatching in Clark County.  Through name changes, automated systems, and countless upgrades, Lynn has been witness firsthand how 9-1-1 dispatching has changed.   Listen in to Lynn’s Farewell Radio Broadcast from Saturday.

Attached is Lynn’s  Farewell Radio Broadcast from Saturday.

Here at CRESA, Lynn will leave some big shoes to fill.  Her knowledge, dedication, and respect among first responders is something that cannot easily be replaced.  As Lynn walks out of our doors for the last time, we want to thank her for the years of service and dedication, and wish her the best as she starts the next chapter of her life.  Enjoy your retirement Lynn… It is well deserved!!

New Emergency Notification System Test

In December, 2017 CRESA (Clark Regional Emergency Services Agency) will be switching to a new public alert and emergency notification system. An initial test of the system will take place on December 7th, 2017.  The test will deliver alerts to about 1,000 phone numbers in La Center, WA and nearly 9,000 residents throughout Clark County who had previously registered with our former alert provider. 

Traditional “land line” home and business phone numbers have automatically been added to the new notification system.  Individuals that have previously registered, along with all residents that rely on a mobile device for their primary phone service are encouraged to register for alerts.

This new system provides multiple new options for each individual to choose how they receive important notifications.  By registering at ClarkPublicAlerts.org residents can choose to receive alerts for locations of interest by email, text message, or multiple phone numbers.  Once an account is created users can easily adjust their preferences and manage their notification subscriptions.

CRESA relies on this system to quickly send alerts in emergency situations.  Examples of when we would use the system include, but are not limited to encroaching wildfires, lost or endangered person, hazardous materials spill, or law enforcement activity in an area.  The notification system allows us to draw boundaries on a map to help target the alert to the communities impacted by the emergency.

In addition, the new system will give each city or jurisdiction in Clark County the tools to share urgent notifications with their community.  These non-emergency notifications may include, but are not limited to utility service disruptions, road closures, and community announcements and news.  Once registered at ClarkPublicAlerts.org users can manage the types and locations of urgent and community alerts they would like to receive.

Residents with questions or requiring additional information should contact Brian Landreth at brian.landreth@clark.wa.gov or 360-992-6288

Tips for a fire-free Thanksgiving

Tomorrow is Thanksgiving and that means lots of people hanging out in the kitchen and cooking up a storm! This is your quick reminder that in the kitchen chaos, it isn’t hard to accidentally have a kitchen fire occur. It just keep s quick second to be aware of what is going on and follow the tips below:

If you are frying a turkey, make sure it done outside and away from the home. Keep flammable objects away from the stove top, and make sure you know how to properly put out a grease fire (do not use water, turn off the heat and smother it with a lid).

Have a great Thanksgiving!

Dont Forget…. Turn Back Time!

 

Early Sunday morning, Daylight Savings Time will end and we will gain extra time by moving our clocks back an hour here in the Pacific Northwest.

Although we cannot technically turn back time like many of us may wish could to be a little younger,  we can use this moment to remember to do some important tasks in keeping our loved ones safe.

This weekend is a good time to take care of a couple small tasks that can make a big difference if an emergency happens.

 

  • Use this weekend to check your fire alarms,and CO2 Detectors.

 

  • Be sure to change the batteries.  Make sure they are in good operational order before winter begins.

 

 

  • Take a few moments to review the items in your Emergency Kits.  Replace any out-dated items

 

  • Exchange out clothing and shoes, and other items in kits for colder weather. (Don’t forget to check the items in your vehicle also.)

Sign Up For Clark Public Alerts Today

Finally,  critical information like evacuations, severe weather, missing persons, fire, police action, emergency hazardous spill or road closures are important to be received in a timely manner.   Take a few moment and head over to CRESA911.org and register for Clark Public Alerts.  By taking a few moments to ensure your mobile devices are linked to your address, notifications for critical information and other important community news can be delivered to your mobile device.

You will receive time-sensitive messages wherever you choose, such as your home, mobile phone, business phone, email address, text messages and more

By doing these  simple things, you can know that, if needed, your alarms, detectors and your kits  will be ready if certain dangers loom or your kit is needed.    Enjoy that extra hour as you “Turn Back Time” this Sunday morning!

Prepare for a fun and safe Halloween

Prepare for a fun and safe Halloween 

Here are some easy tips for you and your family for the trick-or-treat festivities.

  • Check your local newspaper, municipality’s website, or social media feed to get updates on times for trick-or-treating (many locations offer indoor options).
  • Make sure you have several working flashlights and so that everyone can see and be seen, glow sticks and other self illuminated products are widely available.
  • Only visit houses with porch lights that are turned on!
  • Be vigilant while crossing streets, look both ways before you cross and try to cross only at corners.
  • Stay in groups and keep an eye out for each other while trick-or-treating.
  • Consider costumes that are bright and reflective.
  • Your costumes accessories should be made from soft pliable materials.
  • Do not eat any candy until you return home to your parents.
  • All parents should inspect and review all candy collected before allowing children to consume.  (feel free to collect a candy inspection tax).
  • Discard any candy that show signs of tampering and throw away any candy that is not sealed or in the original packaging.
  • After eating candy don’t forget to brush your teeth (consider a new fun Halloween themed toothbrush).

If you are driving this Halloween season, DRIVE SLOWLY! Children will be out and about – so keep a sharp eye for everyone on the street.

It’s supposed to be a wet Halloween this year, take necessary precautions to stay safe and dry.

Visit Terrifying Truths and Myths about Halloween for additional information.

Hope you have a fun yet safe Halloween this year!!

CRESA EOC status

CRESA Emergency Operation Center will be closing for the evening this includes the Call Center. We will be back tomorrow morning. If there is an actual emergency please call 911.

How can you help?

We know there are many of you looking for ways to assist with wildfires happening in our area.  We appreciate your generous spirit and willingness to help.  At this time, do not try to deliver emergency goods or supplies to first responders.  Please be patient as crews continue to assess needs and communicate how you can be helpful.  In the interim consider the following:

Red Cross

The Red Cross is operating two shelters throughout the region for anyone displaced by wildfires. More than 160 evacuees are staying at the two shelters in Gresham and Stevenson, as of Tuesday morning.

Shelter locations for those affected by the Eagle Creek Wildfire:

How to help: Donate to the American Red Cross at redcross.org or by calling 1-800-RED CROSS. Financial donations to “Disaster Relief” allows the Red Cross to purchase the exact supplies for the needs of a specific disaster relief operation.

The Red Cross says if you want to help out, the best thing to do is donate on their website. Donating goods or food isn’t always as helpful. If you want to volunteer, the Red Cross encourages you to sign up online and receive training instead of just showing up on the spot.

VCA hospitals for evacuated pet accommodations: The VCA hospitals in Vancouver and Battle Ground are offering free accommodations for evacuated animals. For more information, call 360-892-0032 (Vancouver) or 360-687-7151 (Battle Ground).

CRESA EOC partially activated

CRESA EOC has partially activated and have opened our call center 360-992-9229 for individuals requesting information regarding the Archer Mountain / Eagle Creek fires and the current health risk.

Current information from Skamania County can be found on their Skamania County Sheriff’s Office page.

To sign up for reverse notifications in CLARK County, please sign up here: http://www.clarkpublicalerts.org/

Skamania County Emergency Notifications please sign up at www.PublicAlerts.org

Current health advisory for Clark County is to act in this event as you would in extreme heat by staying indoors and people with respiratory issues take care.

CRESA Announces Life Saving Awards

As a 911 center, we often forget to celebrate our successes. 911 Dispatchers wholeheartedly believe they signed up to do the good work, provide instructions to save lives, and walk people through terrible situations until help arrives.  The list of what is expected of a 911 dispatcher goes on and on while ever changing each day on the job.  While providing all of above duties, dispatchers are required to follow protocols to the letter.

The job of a 911 dispatcher, most of the time is a thankless role.  Dispatchers assist until First Responders arrive.  Once help physically arrives, the dispatcher in onto the next call, and many times never hears the outcome of those they helped provide assistance to. Sometimes however, we are made aware of those outcomes and the roles that the dispatcher played in saving a life.  These calls are reviewed for what CRESA calls the “Life Saving Award.”

To be considered for the CRESA Life Saving Award,  the following criteria must be met:

  • Patient must be released from the hospital
  • Quality Assurance (QA) panel reviews the call
  • Medical Dispatch Review Committee comprised of CRESA QA staff,
  • the County Medical Program Director’s Assistant, and an American Medical Response Supervisor review the call
  • Emergency Medical Dispatch (EMD) protocols must be followed to the exact wording
  • Panel reviews the call, verifying the dispatcher met and followed the protocol to the letter, AND the patient lived to be released from the hospital.

If a dispatcher meets all of the above criteria, they are awarded the Life Saving Award.

READ MORE »

The Great American Eclipse

It’s been the talk of the town… well actually the talk of the entire PNW for sometime, and this coming Monday, Aug 21st,  it happens…  All of North America will be treated to an eclipse of the sun.  Anyone within the path of totality will be able to witness a total solar eclipse, and that path is just a few miles south of Clark County in Salem, OR.

Clark County will is not in the path of totality however will will still experience a substantial partial eclipse.  At it’s height, about a 98.6% full eclipse of the sun blocked out by the moon.

Here are a few questions you may have and some answers and resources before Monday rolls around.

 

What You Need to Know:

When:  August 21, 2017

  • Will begin at 9:06 am, peak at 10:19 am lasting two minutes, and will end at 11:38 am.

What Will it Be Like:

  • During the peak, the sky will darken similar to dusk or twilight.

How do I Safely Watch the Eclipse:

  • To watch the eclipse safely, use eclipse glasses with an ISO 12312-2 rating.  Even with these glasses, do not look at the sun for more than two minutes.  NEVER look directly at the sun.
  • Do Not wear eclipse glasses while driving!  The only thing visible with the glasses is the sun.

How will this Impact Clark County and Me:

  • Oregon is expecting 1 million people to be in the path of totality during the eclipse.  The State is asking travelers to arrive early, stay put and leave late.
  • Travelers heading south to the path of totality should be prepared for heavy traffic; make sure to have a full tank of gas, bring extra water and food.
  • Traffic in Clark County could be heavy several days before and after the eclipse.
  • Anyone who has to travel during the eclipse, should be prepared for distracted drivers.  Please drive with headlights on.
  • WSDOT asks that drivers do NOT pull over into the emergency lanes to watch the eclipse.

Where Can I Go To Safely Watch the Eclipse:

Links and Other Information Regarding the Eclipse:

 

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