CRESA Always Here, Always Ready

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New Emergency Notification System Test

In December, 2017 CRESA (Clark Regional Emergency Services Agency) will be switching to a new public alert and emergency notification system. An initial test of the system will take place on December 7th, 2017.  The test will deliver alerts to about 1,000 phone numbers in La Center, WA and nearly 9,000 residents throughout Clark County who had previously registered with our former alert provider. 

Traditional “land line” home and business phone numbers have automatically been added to the new notification system.  Individuals that have previously registered, along with all residents that rely on a mobile device for their primary phone service are encouraged to register for alerts.

This new system provides multiple new options for each individual to choose how they receive important notifications.  By registering at residents can choose to receive alerts for locations of interest by email, text message, or multiple phone numbers.  Once an account is created users can easily adjust their preferences and manage their notification subscriptions.

CRESA relies on this system to quickly send alerts in emergency situations.  Examples of when we would use the system include, but are not limited to encroaching wildfires, lost or endangered person, hazardous materials spill, or law enforcement activity in an area.  The notification system allows us to draw boundaries on a map to help target the alert to the communities impacted by the emergency.

In addition, the new system will give each city or jurisdiction in Clark County the tools to share urgent notifications with their community.  These non-emergency notifications may include, but are not limited to utility service disruptions, road closures, and community announcements and news.  Once registered at users can manage the types and locations of urgent and community alerts they would like to receive.

Residents with questions or requiring additional information should contact Brian Landreth at or 360-992-6288

Tips for a fire-free Thanksgiving

Tomorrow is Thanksgiving and that means lots of people hanging out in the kitchen and cooking up a storm! This is your quick reminder that in the kitchen chaos, it isn’t hard to accidentally have a kitchen fire occur. It just keep s quick second to be aware of what is going on and follow the tips below:

If you are frying a turkey, make sure it done outside and away from the home. Keep flammable objects away from the stove top, and make sure you know how to properly put out a grease fire (do not use water, turn off the heat and smother it with a lid).

Have a great Thanksgiving!

Dont Forget…. Turn Back Time!


Early Sunday morning, Daylight Savings Time will end and we will gain extra time by moving our clocks back an hour here in the Pacific Northwest.

Although we cannot technically turn back time like many of us may wish could to be a little younger,  we can use this moment to remember to do some important tasks in keeping our loved ones safe.

This weekend is a good time to take care of a couple small tasks that can make a big difference if an emergency happens.


  • Use this weekend to check your fire alarms,and CO2 Detectors.


  • Be sure to change the batteries.  Make sure they are in good operational order before winter begins.



  • Take a few moments to review the items in your Emergency Kits.  Replace any out-dated items


  • Exchange out clothing and shoes, and other items in kits for colder weather. (Don’t forget to check the items in your vehicle also.)

Sign Up For Clark Public Alerts Today

Finally,  critical information like evacuations, severe weather, missing persons, fire, police action, emergency hazardous spill or road closures are important to be received in a timely manner.   Take a few moment and head over to and register for Clark Public Alerts.  By taking a few moments to ensure your mobile devices are linked to your address, notifications for critical information and other important community news can be delivered to your mobile device.

You will receive time-sensitive messages wherever you choose, such as your home, mobile phone, business phone, email address, text messages and more

By doing these  simple things, you can know that, if needed, your alarms, detectors and your kits  will be ready if certain dangers loom or your kit is needed.    Enjoy that extra hour as you “Turn Back Time” this Sunday morning!

CRESA EOC status

CRESA Emergency Operation Center will be closing for the evening this includes the Call Center. We will be back tomorrow morning. If there is an actual emergency please call 911.

How can you help?

We know there are many of you looking for ways to assist with wildfires happening in our area.  We appreciate your generous spirit and willingness to help.  At this time, do not try to deliver emergency goods or supplies to first responders.  Please be patient as crews continue to assess needs and communicate how you can be helpful.  In the interim consider the following:

Red Cross

The Red Cross is operating two shelters throughout the region for anyone displaced by wildfires. More than 160 evacuees are staying at the two shelters in Gresham and Stevenson, as of Tuesday morning.

Shelter locations for those affected by the Eagle Creek Wildfire:

How to help: Donate to the American Red Cross at or by calling 1-800-RED CROSS. Financial donations to “Disaster Relief” allows the Red Cross to purchase the exact supplies for the needs of a specific disaster relief operation.

The Red Cross says if you want to help out, the best thing to do is donate on their website. Donating goods or food isn’t always as helpful. If you want to volunteer, the Red Cross encourages you to sign up online and receive training instead of just showing up on the spot.

VCA hospitals for evacuated pet accommodations: The VCA hospitals in Vancouver and Battle Ground are offering free accommodations for evacuated animals. For more information, call 360-892-0032 (Vancouver) or 360-687-7151 (Battle Ground).

CRESA EOC partially activated

CRESA EOC has partially activated and have opened our call center 360-992-9229 for individuals requesting information regarding the Archer Mountain / Eagle Creek fires and the current health risk.

Current information from Skamania County can be found on their Skamania County Sheriff’s Office page.

To sign up for reverse notifications in CLARK County, please sign up here:

Skamania County Emergency Notifications please sign up at

Current health advisory for Clark County is to act in this event as you would in extreme heat by staying indoors and people with respiratory issues take care.

CRESA Announces Life Saving Awards

As a 911 center, we often forget to celebrate our successes. 911 Dispatchers wholeheartedly believe they signed up to do the good work, provide instructions to save lives, and walk people through terrible situations until help arrives.  The list of what is expected of a 911 dispatcher goes on and on while ever changing each day on the job.  While providing all of above duties, dispatchers are required to follow protocols to the letter.

The job of a 911 dispatcher, most of the time is a thankless role.  Dispatchers assist until First Responders arrive.  Once help physically arrives, the dispatcher in onto the next call, and many times never hears the outcome of those they helped provide assistance to. Sometimes however, we are made aware of those outcomes and the roles that the dispatcher played in saving a life.  These calls are reviewed for what CRESA calls the “Life Saving Award.”

To be considered for the CRESA Life Saving Award,  the following criteria must be met:

  • Patient must be released from the hospital
  • Quality Assurance (QA) panel reviews the call
  • Medical Dispatch Review Committee comprised of CRESA QA staff,
  • the County Medical Program Director’s Assistant, and an American Medical Response Supervisor review the call
  • Emergency Medical Dispatch (EMD) protocols must be followed to the exact wording
  • Panel reviews the call, verifying the dispatcher met and followed the protocol to the letter, AND the patient lived to be released from the hospital.

If a dispatcher meets all of the above criteria, they are awarded the Life Saving Award.


The Great American Eclipse

It’s been the talk of the town… well actually the talk of the entire PNW for sometime, and this coming Monday, Aug 21st,  it happens…  All of North America will be treated to an eclipse of the sun.  Anyone within the path of totality will be able to witness a total solar eclipse, and that path is just a few miles south of Clark County in Salem, OR.

Clark County will is not in the path of totality however will will still experience a substantial partial eclipse.  At it’s height, about a 98.6% full eclipse of the sun blocked out by the moon.

Here are a few questions you may have and some answers and resources before Monday rolls around.


What You Need to Know:

When:  August 21, 2017

  • Will begin at 9:06 am, peak at 10:19 am lasting two minutes, and will end at 11:38 am.

What Will it Be Like:

  • During the peak, the sky will darken similar to dusk or twilight.

How do I Safely Watch the Eclipse:

  • To watch the eclipse safely, use eclipse glasses with an ISO 12312-2 rating.  Even with these glasses, do not look at the sun for more than two minutes.  NEVER look directly at the sun.
  • Do Not wear eclipse glasses while driving!  The only thing visible with the glasses is the sun.

How will this Impact Clark County and Me:

  • Oregon is expecting 1 million people to be in the path of totality during the eclipse.  The State is asking travelers to arrive early, stay put and leave late.
  • Travelers heading south to the path of totality should be prepared for heavy traffic; make sure to have a full tank of gas, bring extra water and food.
  • Traffic in Clark County could be heavy several days before and after the eclipse.
  • Anyone who has to travel during the eclipse, should be prepared for distracted drivers.  Please drive with headlights on.
  • WSDOT asks that drivers do NOT pull over into the emergency lanes to watch the eclipse.

Where Can I Go To Safely Watch the Eclipse:

Links and Other Information Regarding the Eclipse:


Cooling Center Locations:

Below is a list CRESA has compiled of locations individuals can visit to help stay cool.  We will be updating this list as locations and times change so check back.

For information regarding staying cool, please visit our Excessive Heat Tips webpage.



In Battle Ground:


  • Stay Cool at the Battle Ground Community Center, Battle Ground Parks & Recreation will be opening the Battle Ground Community Center extended hours to offer a respite from the heat.   The center, located at 912 East Main Street, will be open from 8am to 9pm each day from Tuesday, August 1 through Friday, August 4th and 3-9pm Saturday Aug 5th
    • Patrons are encouraged to bring books, board games, puzzles, electronic devices and even a picnic meal as they enjoy the air conditioning.
    • Public wifi is available for those who desire to play or work on remote devices.
    • For more information, contact the Parks & Recreation Department at 360-342-5380
  • Battle Ground Baptist Church   Aug 1st – Aug 3rd 12 pm – 6 pm


In Camas:

  • Camas Library  625 NE 4th Ave  (Drinking fountains available also) 10 am-8pm Monday – Wednesday


In Vancouver:

  • Marshall Community Center, 1009 McLoughlin Blvd Monday-Thursday 5:30am to   9pm; Friday 5:30am to 8 pm; Saturday 7am to 7pm; closed Sunday
  • Firstenburg Community Center, 700 N.E. 136th Ave.; Monday-Thursday, 5:30am to 9pm;  Friday 5:30am to 8pm; Saturday 8am to 7pm; Sunday noon to 6 p.m.
  • Fort Vancouver Regional Library Locations  (Cascade Park and Downtown Vancouver; Evergreen and C Street.)  9 am – 8 pm Mon-Thur, 9 am 6pm Fri.
  • Vancouver Public Works’ Water Resources Education Center, along the Columbia River and waterfront trail, is an air-conditioned option for exploring our natural resources, from the aquaria to hands-on exhibits to toddler-size learning at Puddles Place.  Regular Water Center hours are 9am to 5pm, Monday through Friday, and from noon to 5pm on Saturday. Admission is free. Children must be accompanied by an adult.
  • And Vancouver Parks and Recreation has a fantastic interactive map for locating parks with potable water access.  Please **NOTE**  Due to the excessive heat, certain activities have been canceled or rescheduled… See Here
  • Beautiful Savior Lutheran Church 12513 SE Mill Plain Blvd   8/2-8/3 open 12 pm – 8 pm.  Please bring a book or whatever you like to do while you keep cool.  Water and light snacks will be provided.  Service animals welcome.
  • St Joseph Catholic Church, 6600 Highland Drive Marion Hall (Large Building next to the church and behind the parish office  12 pm-8 pm
  • C-Tran reminds individuals you can ride all day in air conditioned buses with the purchase of the daily fare.  Buses will continue running at transit centers.

In Washougal: 

  • Cooling stations are now available at Washougal municipal complex at 1701 C Street during business hours to provide relief from the expected high temperatures.
  • City Hall:  1701 C Street  M – F 8-5 pm
  • Washougal Library:  Normal Hours
  • Washougal Community Center: Tues- Fri  5-9 pm
  • The city of Washougal is providing Cooling Station starter kits as the faith based community are assisting in the relief efforts.  The kits contain large laminated signs and waters to every church wanting to assist.  For more information visit
  • Bethel Community Church 1438 B Street Tues-Fri 9 AM 2 PM
  • Columbia Ridge Assisted Living:  2300 W 9th St Washougal   Open until 8:30 pm

 Additional Locations to Stay Cool:

Lobby of Firstenburg Tower at PeaceHealth

Day                        Date                      Time Open                         Time Closed

Week  of               8/1-8/4                     11:00 A.M.                         7:00 P.M.


Important Additional Items:

  • Pets are not allowed in the Hospital to include the lobby/common areas unless they are an ADA Service Animal
  • PeaceHealth is supplying water.
  • There are drinking fountains available
  • PeaceHealth will be supplying a safe and COOL environment for the community to rest.
  • For any Security concerns please call 360-514-2000

211 Info has also activated their list of cooling centers in their database.  Check out .

Clark County Fire District 6 reminds folks they are always welcome to drop into any station if they do not feel well or are  suffering from heat exhaustion.

How Are We Doing?

A team of assessors from the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA®) will arrive next week to review Clark Regional Emergency Services Agency’s (CRESA’s) policy and procedures, management and support services.

As part of the on-site assessment, agency employees and members of the community are invited to offer comments by calling 360-992-6274 on Tuesday July, 18, 2017 between the hours of 1:30pm and 3:00pm.  Telephone comments are limited to 10 minutes and must address the Agency’s ability to comply with CALEA standards.

If you wish to submit written comment about CRESA’s ability to comply with the standards of accreditation, please send them to :  Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA), 13575 Heathcote Boulevard, Suite #320, Gainsville, Virginia 20155.


More about this assessment can be found in our full release.  CALEA Onsite Visit.

January 2018
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